04 Jul
Forum Access: Problems Logging In?
By Keiichi Morisato
I’m aware that some of our members are having problems logging into the forums. Since the upgrade, the majority of log-in problems have been resolved. Before contacting us, in regards to your account, please do the following:
- clear out your browser cache (Firefox, Opera, Safari, Internet Explorer, etc)
- delete your temporary internet files
- close your web browser and log back in
If the problem persists, do the following in order:
- remember if you have a login name different than your display name
- request a new password (this can be done during the login process, just click on the forgotten password link)
- if your account is locked or you are still having problems, please contact the Admin with details about your account (username, display name, email address)
Remember, if you cannot provide details when you contact us regarding problems logging into the forums, we cannot help. Just sending us an email with your real name doesn’t help either. This is to ensure against Spammers, Spambots, Trolls or Botnets from gaining control of your account. From here on out, please provide details of your account. If not, we cannot verify who you are.
